You have questions? We got answers!


Why should I subscribe?
We are the ONLY design subscription for Software as a Service (SaaS) offering graphic and product design services in a single plan for an affordable price, with the highest-level of creatives in the market. 

Our designs are created by top-level senior Designers, along with a team of Project Managers, Creative Directors, and Customer Success to create a smooth, frictionless experience for each client.
How do I know which plan to choose?
Our all-in-one creative plan includes multiple services for your business to optimize and maximize its visual appearance.

Our creative plan is perfect for marketing growth and lead generation, it is best suited for high volume content to elevate your brand and get it the visibility it deserves!

Our Maintenance Add-on is perfect for businesses in need of a webmaster + SEO expert for their website/product. We assign top webmasters to sustain the business’s online presence.

Lastly, our spectacular website design Add-on is perfect for startup business. We take the entire creative process from an idea to execution, making your website standout!
What are the services included in the subscription?
Our all-in-one creative plan includes the following multiple services for your business to optimize and maximize its visual appearance:

Graphic Design | Logo & branding | Presentation design | Email marketing | Campaign Ads | Landing page | UI/UX design | Wireframe | Mockups | Prototyping

Our creative plan offers unlimited design request per month, revise until you are 100% happy!
What’s an Add-ons?
Add-ons are extra services provided for a small fee. You can choose an add-on for full website development (design + built) or to maintain your existing site health and ranking.

Web + SEO maintenance covers:
Website health analysis report | Site audit and implementation | UI optimization suggestions | CSS revision and solution | On-page optimization | Competitor keyword analysis | Page content optimization | Ranking audit and improvements 

Website Add-on covers:
1 Website design & build | Full site wireframe | 5-7 page design | Form setup | Domain registration | DNS, DMARC, SPF setup | Sitemap & index | Team training | Guidebook of web elements | Integration as needed
Is there a minimum commitment?
That’s a great question. Our monthly plan is the minimum we can offer. It can take this long to create an efficient process to deliver you the best content and to fully get to know and onboard your business into our system.
What is the turnover time for each request?
Most services are delivered within 24-72 hours. However, more complex services may take longer. We will inform you about the expected delivery time for each service at the time you place a request.
Do you do custom plans?
Yes, we do! Contact us today for a quote.
What billing options do you offer?
We offer credit card billing or invoicing depending on the subscription plan you choose.
How can I request a design?
Our portal is in development as you read this! For the meantime we use Emails, Slack, and Zoom meetings.
How many design can I request?
Unlimited! Our operation system gives you up to 10 request per day, and up to 13 requests in backlog (Backlog means waiting for content, revision, feedback, or approval). Which worth over 230hr per month. Most services are delivered within 24-72 hours. However, more complex services may take longer.
How do we communicate?
Live chat on Slack, Zoom meeting, and Emails. Your assigned Project Manager will be available on Slack to answer questions, provide feedback, and inform you on delivery and/or approvals required.
Can I cancel anytime?
Of course!
What if I don't like the design?
No worries! We'll continue to revise the design until you're 100% satisfied.
Didn't answer all your questions? Send us a message

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